erasmusnet

policy

ERASMUSNET REGISTRATION, CANCELLATION, RESCHEDULING AND REFUND POLICY.

This section is to inform you about your rights and duties as of respect to the content of this website as well as to the procedures of registration and cancellation. 

Registration through the Erasmusnet website is composed of 2 steps:

  1. PRE-REGISTRATION FORM (can be found at the bottom of each course page) which allows you or your project team to express an interest about joining the course with no obligations. Thus, this does not represent a final registration. Enrolment cannot be considered final until the Final ERASMUS+ KA1 (Staff Mobility) ENROLLMENT FORM is filled in and the enrollment confirmation from Erasmusnet or the chosen company/location is received via e-mail.

  2. ERASMUS+ KA1 (Staff Mobility) ENROLLMENT FORM is the final and official registration to one of the course sessions. The link to this form will be received by participant after completion of the PRE-REGISTRATION FORM

 

By filling in the final ENROLLMENT FORM participant agrees to meet the requirements of the chosen course and to abide by the rules and regulations as well as policies of Erasmusnet. 

By registering to the training course participants agree with the following terms and conditions:

  • Provide Erasmusnet or the Erasmusnet selected member organization with the relevant documents such as Learning/ Mobility Agreements/ Europass Certificates at least 30 calendar days in advance of the scheduled course date. Any delays in receiving the documents from the sending institutions will cause the delays in communication from our side.

  • Provide Erasmusnet or the Erasmusnet selected member organization with the relevant and full information of travel details, such as flight details et al. at least 14 days in advance of the scheduled course date (only if the airport transfer option is included in the course package selected). Specifically:
    – Name of Airlines of Arrival / Departure Flight
    – Flight number of Arrival / Departure Flight
    – Date & Time of Arrival / Departure Flight
    – Terminal of Arrival / Departure Flight
    – Accommodation name & address for the airport transfers of Arrival / Departure Flight.

 

In case of provision of insufficient information within the specified period (14 days in advance of the scheduled course date) the full cost of airport transfer will be faced and no refund will be applied.

  • Participants agree that all the course session and any related material supplied by Erasmusnet or the Erasmusnet selected member organization are copyright, remain Erasmusnet property and might constitute a breach of the Copyright Act in case of unauthorised use.

  • Participants understand that classroom seating is limited and in order to assure a place in the course, to avoid disappointment, it is recommended to complete the final enrolment registration at least 40 days prior to the course date.

  • Participants understand that to avoid disappointment it is recommended to complete the final enrolment registration at least 40 days prior to the course date.

  • Participants agree to fill in the "WE ARE WAITING FOR YOU" form at least 14 days prior to the course date. The online "WE ARE WAITING FOR YOU" form will be sent automatically after completion of the final ENROLMENT REGISTRATION.

  • Participants agree to fill in the online feedback form as late as 7 days after the commencement of the course. The online feedback form will be sent by the Erasmusnet selected member organization by E-mail after completion of the course, on the last day of the training.

 

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ENROLMENT CONFIRMATION


The Erasmusnet selected member organization will confirm enrolled participants by email no later than 30 days prior to the course date, except the cases when pre-registration/registration is received less than 30 days prior to the course. If enrolment confirmation was not received (which might occur due to the technical reasons), please contact us via email at info@erasmusnet.org.

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CANCELATION BY CUSTOMER AND REFUND POLICY

  • Training course registrations will not be confirmed until final ENROLLMENT REGISTRATION is complete and billing information is received by Erasmusnet or the Erasmusnet selected member organization.

  • In order to cancel or reschedule a confirmed training please submit an email request to the chosen company and info@erasmusnet.org in copy. 

  • Please submit all cancellation requests within 60 calendar days of registration and no later than 30 days prior to the scheduled course date in order to receive a full refund of paid registration fees.

  • No shows and cancellations not made within the specified cancellation period (see above) will incur the full cost of registration. Additionally, if you withdraw during the training, your training history will reflect as “Incomplete” and you will be charged the full course amount. 

  • Course withdrawals or skipped training days without the reasonable justification (health issues or any personal issues) will cause the cancelation of the training certificate and in such cases, certificates will not be handed out due to the violation of registration policy.

 

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CANCELATION BY ERASMUSNET AND REFUND POLICY

  • Erasmusnet or the Erasmusnet selected member organization reserves the right to cancel any training course due to insufficient enrolment at least 30 calendar days in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees.

  • Erasmusnet or the Erasmusnet selected member organization is not responsible for any expenses incurred by the customer if a training course is cancelled and customer received notification by email within the period specified above.

  • If a training session is cancelled due to any unforeseen circumstances such as weather or natural disaster, the customer is entitled to reschedule for a future training course.

 

Thank you for your cooperation in complying with ERASMUSNET registration cancellation/rescheduling and refund policy. For further info don't hesitate to contact us: info@erasmusnet.org 

Contact us:

info@erasmusnet.org

© 2017 by European Development Network Holdings Ltd

ERASMUS® is a registered trademark owned by the European Union and represented by the European Commission. 

This website is just a Network of organizations for international students and teachers and is not related in any way to the ERASMUS® trademark. 

This website is not related to the European Union and the European Commission either.